June 2010


Granite Peak Management22 Jun 2010 10:57 am

A few months ago I was busy fighting a few fires on a Monday and after I put them out I realized that I had yet to visit my favorite business to pay my monthly assessment. For nearly a decade our association only charged late fees if your payment was not received by the end of each month. But that changed when we hired Granite Peak Management.

My first clue was when I received my monthly statement which included a quickly scrawled note accusing me of wasting the association’s time because I paid at the end of the month rather than on the 15th. Apparently Granite Peak Management’s accounting system was not able to handle this situation, or so I was told.

Since this time Granite peak Management had become worse than a credit card company, one hour late, and bang a penalty. Our Congress has recently outlawed this type of behavior exhibited by the credit card companies, but of course, that law does not apply to Granite Peak Management.

So the day after I rushed over to their office to make my payment I received a condescending email from Granite Peak Management.  It has long been accepted policy that if the 15th occurred on a Sunday, the due date became the following Monday. I had personally confirmed this policy with Evan.

Dear xxxx,

I wanted to let you know that I am in receipt of the dues payment you delivered to our office last night. As you know, payments are due by 5pm on the 15th of each month and late fees are assessed on the 16th. The 15th was Sunday so all payments that were received over the weekend were processed yesterday morning and late fees were applied to all accounts with outstanding balances, including yours. I am happy to waive the late fee this month but, please be advised that payments not received by the 15th for future months will be subject to the late fee. Our office is open 7 days a week through the winter and there is a mail slot on the back door where dues payments can be deposited.

Sincerely,

Cirra Cantisano
Staff Accountant
Granite Peak Management
530-583-7545 ext 105
cirrac@gpeak.com

Well Cirra, I regret to inform you that the State of California has seen fit to define the requirements that must be met in order for any CID to change their collection policies. Fortunately for the homeowner, this does not include the fact that now your office is open on Sunday.

In fact, Granite Peak Management has a long history of ignoring California Civil Code when pursuing collections accompanied by a complete disrespect for homeowners. This type of behavior is not welcome and may very well lead to Civil Action.

Granite Peak Management &Property Management18 Jun 2010 10:36 pm

It seems Granite Peak Management is back to their dirty tricks stirring up more resentment. A while back my kitchen sink plugged up and GPM refused to help so I called a local plumber. Once GPM learned of this they went ballistic.

Of course we all remember what a hit The Sopranos was and I couldn’t help but remember that scene where one of the Caps had returned from prison and was out patrolling his previous territory and found someone mowing the grass that did not work for him. He beat the hell out of him.

Evan reacted in much the same way although he did limit his rage to a verbal rampage. I really did not understand this behavior until I read a copy of GPM’s contract. They get ‘juice’ from all contractor work they manage as authorized by our illustrious Board.

If your HOA has made the mistake of contracting GPM then you may expect to see a dramatic rise in the cost of doing business. GPM’s strong arm tactics are but one reason.

Subject: Well Being of the HOA

Dear Evan,

It has come to my attention that you have called one of my vendors offering diatribe, false accusations, and threats. All of this over the minor occurrence of a frozen pipe I had in my unit this past Monday.

After I called your office to report the problem one of your employees stopped by to take a look. After-wards your employee displayed an unprofessional attitude by criticizing my vendor with unsubstantiated accusations.  He further stated that I should not use the vendor because it would be detrimental to the well being of the association.

Also included in your employee’s diatribe was the claim that the vents under our units had been shut and that insulation had been installed. Apparently your employee has our association confused with some other association. The new vents that were installed during the siding upgrade do not have the capability to be opened or closed, nor has insulation been installed behind all the vents.

The occurrence of vendors arriving onsite all spouting wisdom about what is or isn’t in the best interest of our association is becoming annoying. These vendors do not own property here, or pay the bills. I find their comments patronizing and out of line.

Further more I fail to see how your angry call to my vendor is helpful for the well being of our association. It is my observation that this is just one more example of placing more importance on pointing fingers of blame on someone else in order to escape the association’s financial obligations to maintain common area property.

You have previously declared the existence of ‘exclusive use plumbing’ in our association, although our CC&Rs do not support this claim. It is clear, that if the association will not pay for regular maintenance, then the association has no business questioning my choice of vendors. Furthermore, calling my choice of vendors to pursue some past perceived grievance is definitively not in the best interests of our association.

I am sure I am not alone in hoping that your company would perform your maintenance chores with just a smile on your faces. After over 10 years of full time residency, it is highly unlikely that your company has any words of wisdom above and beyond that attained from my real life experiences.

Sincerely,

xxxx

River Run Condominiums #xx

And of course, Evan replied:

xxxx, thank you for your comments. Have a great day.

Evan Benjaminson

Granite Peak Management
1600 Squaw Valley Road, Suite 2
Post Office Box 3750
Olympic Valley, California 96146
phone 530-583-7545 x110
fax 530-583-7574
evanb@gpeak.com